I had been recommended ASE by a friend. At the time my only hesitation when working with them was financial. The best thing about working with ASE is the professionalism and courtesy of everyone involved, the reliability, and not having to work with different trades, but knowing they would turn up to do what was promised was reassuring.
I would recommend ASE as a company but don't know anybody locally with a project in mind.
There was just one minor thing I would have liked to have done differently when I went away for a week while the floor was being laid being able to do that, completely trusting 5 or 6 workmen in my home was a massive positive), but while I was away a couple of small decisions were made, without me being asked about what I wanted. These were rectified by Scott the Project Manager but could have been avoided.
Mostly the experience was very positive and I am very happy with the result and quality of workmanship, 5 stars overall.
Scott was very efficient and keen to make sure I got the result I wanted. Luke was superb. He was patient with me when I asked questions and was so keen to do an excellent quality job. When I was away he sent images and video footage of what they'd done that day and that was incredibly reassuring. He and everyone work hard, and long hours and I couldn't have asked for more.
We recently had a new wetroom supplied and installed by ASE. We were impressed by the reliable, pleasant and attentive staff in the showroom. The installation team are likewise and very hardworking and the workmanship is excellent. Nothing was too much trouble. Andy Vear's (ASE Install) skills and knowledge are excellent. He made it quite clear that he would ensure we were happy with the finished product. We are very happy with everything and have already recommended ASE to others.
Mr & Mrs Compson
A local tradesperson mentioned ASE as the place to go to choose bathroom fittings. We were a little hesitant as we didn't know of anyone who had used ASE, so we had no idea of the quality of the service or the work. We decided to visit the showroom in Ludlow. It was a great experience right from the start. I would like to thank Daniel who dealt with me with tremendous patience as I agonised for a very long time over the multitude of choices available. He had good product knowledge and ideas and helped me to arrange the bathroom to maximise the space available. Daniel also told us that ASE had an 'in house' installation service so we decided to ask ASE to do the whole job. As soon as we met Andy Vear from ASE Install, we knew that we were in safe hands. Andy came to our home and seemed to tune in immediately to what we were trying to achieve. He had lots of good advice about the project. Although we had to wait for some time to have the job done, all went well and it was completed on the scheduled dates that we had reserved. It was a pleasure to have Andy and his team in our home. What we appreciated most was that Andy and ASE's tiler Scott MacKenzie were both perfectionists, persisting with the tasks until everything was exactly right. Furthermore, Andy returned promptly to fix minor glitches after the installation was completed. We are really happy with the end result. The bathroom has clean lines, is very easy to keep clean and has a definite 'wow factor' - all the things we wanted to achieve and our friends and family think it is wonderful. We would definitely recommend ASE's services to anyone who appreciates good workmanship and excellent customer service. ASE will handle everything and the job will be completed on time and to a high standard!
Rev & Mrs Williams
We were recommended ASE by a neighbour of ours so we had no hesitations about working with them, this then lead to excellent results using quality products. We would be happy to recommend ASE to anyone due to our satisfaction with the plumbing and workmanship done and we wouldn't have had anything done any differently. There was little inconvenience to us and very little mess and very organised throughout.
Mr & Mrs leighton
We first heard about ASE when visiting a neighbour’s home, ASE had been employed to carry out extensive works on their barn conversion.
Having been impressed with the quality of workmanship and positive comments from our friend we had no hesitation in using the company for the work required at our home. This decision was cemented after visiting ASE’s very impressive showroom.
The best thing about working with ASE is that although our ‘job’ was relatively small compared to most we were made to feel that our needs were just as important as those of a bigger customer.
This level of customer service was shown from the planning stage right through to the end of the install; to us this was one of the most important factors when working with ASE.
At the planning and pre-install stage a special thanks to Daniel who provided solutions to design problems, demonstrated an in-depth knowledge of product ranges and was always available to discuss the on-going plan – his patience seemed boundless!
The installation went very well, started & finished on the agreed dates. Small snagging issues were corrected in a timely manner. We cannot speak highly enough of the ASE fitters (Chris, Will, Roger, Scott & Andy). Their workmanship is second to none, they worked in a well organised & tidy way – clearing up at the end of each day & removing rubbish etc. We found them to be very polite and conscientious; it was a pleasure having them work in our home.
They transformed our very dated old-fashioned en-suite into a sparkling new modern wet-room which we absolutely love, minor work was completed in our family bathroom too.
There is nothing we would have wanted done differently to our install and we would have no hesitation in recommending ASE to our friends & family
Mr & Mrs Fudge
ASE was recommended to me by a friend. I did some research before making a decision but I know made the right choice with ASE. Everyone at ASE is friendly, helpful and professional. The workmanship is excellent - precise, professional and very tidy. Garry in particular is a pleasure to work with and kept me informed throughout. I had various workmen busy in my house for a week but it was a stress free experience for me. I am also reassured that the work carried out by ASE Install is guaranteed for 2 years. I am thrilled with the whole process and outcome. My best wishes to everyone at ASE. Thank you so much!!
Mrs K, Church Stretton
We found ASE by searching the internet for bathroom suppliers/fitters within a reasonable distance of Tenbury Wells and visited each of them. We had no hesitation about working with ASE once we visited the showroom and talked to the staff there. All members of the ASE team do an excellent job and are friendly and helpful people to work with. We changed the specifications of the new bathroom many times before fitting commenced and the ASE team displayed patience and made many helpful suggestions to assist us in making our minds up. The quality of workmanship/service is excellent in all respects. We are very happy with the end result and we would definitely recommend ASE’s services to anyone who was interested in a new bathroom and asked our opinion.
Mr & Mrs Wetton
We have used ASE's services in the past so had no hesitation in approaching them when we needed another bathroom upgrade.
We are very happy with the end result as always. We would recommend ASE to anyone because they offer a very professional service and the workmanship is 5*.
Special thanks to Scott and Daniel at the planning stage. Also, big thanks to Chris and Jake who overcame some fitting problems along the way but still finished on time - thanks to Andy who joined the fitting team on the final day - what a pleasure!
I heard about ASE from friends and neighbours and I had no hesitations about working with them and that was down to the fabulous staff that they have there. I would happily recommend ASE to anyone due to the friendliness of the staff and how tidy the job I have had has been.
We knew of ASE as we have visited them multiple times over the years, they have excellent workmanship which lead to all aspects of our bathroom project being completed perfectly. People should know that ASE have a very professional team and that nothing could have been done differently and we would give them a five star rating.
Mr & Mrs Brown